Philips is pleased to offer you a 24 month exchange or repair warranty on this product within the European Union. Please contact Philips on 02079490240 (UK) or 015245443 (Ireland) for any assistance relating to the warranty, troubleshooting or hints and tips.
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The Sonicare device is dynamically balanced to function with a brush head in your mouth. In some cases, the handle may be very loud without a brush head, particularly in Sensitive or Massage modes. However, with a brush head attached, the noise level is normal. This change in sound does not adversely affect the device performance.
All Philips Sonicare electric toothbrushes should be charged for at least 24 hours before first use. For more information please refer to the 'charging instructions' in 'User Manual' provided with every Sonicare electric toothbrush. To keep the battery fully charged at all times, you may keep your Sonicare on the charger when not in use.
Toothbrushes are suitable for two-pin UK electrical sockets, which are often found in bathrooms. A three-pin UK adaptor is necessary for use in standard UK three-pin electrical sockets.